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December 08, 2005

CHANGE OF DIRECTION?

At the workplace of a friend of mine (read into this what you will), there is apparently a heavy focus on cutting costs - monitors switched off at the end of the day, all lights extinguished when leaving a room etc etc. And there's a drinks machine in the corner of the department (so he tells me).

This drinks machine requires daily servicing from members of the catering staff, in the sense that the delivery pipes need cleaning on a daily basis, the money needs to be emptied and the supply of plastic cups requires replenishment. On Monday, the director of the department inserted 15 pence and pressed the button for a coffee. After a couple of whirrs, a thud and a quantity of clicks, the machine poured the hot coffee. Only the machine had not had its daily servicing and didn't dispense a plastic cup in which to catch the hot coffee, meaning the director had to watch as the steaming liquid was poured straight from the pipe to the waste hole.

Not entirely impressed by this, the director grabbed a sheet of A4 paper and wrote the words 'NO CUPS' on it in large black lettering via the use of a marker pen, and sellotaped it to the front of the machine.

Another day passed. Nobody came to service the machine - people with brains grabbed a plastic cup pilfered from the staff restaurant and used that. Not the director. Two days later, with the 'NO CUPS' sign still boldly informing customers that there were indeed no cups in the machine, the director approached once more. Completely ignoring the sign that HE HIMSELF HAD WRITTEN, he rummaged around in his pockets, in went 15 pence, soon came the whirrs, clicks and clanks and before he could say "holy cappucino", more hot coffee was disappearing down the steaming waste hole.

Barely able to contain his laughter, my friend pretended not to notice and stared blankly at the computer screen. After watching the director wander off, he then got up, ambled over to the 'NO CUPS' sign and added the words 'COST CUTTING HITS NEW LOW'.

Posted by jonola14 at December 8, 2005 09:26 PM

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